Shipping &
Returns
Production
All items are made to order. The production time for bespoke pieces may vary between 3-4 weeks, so please get in touch to get a more accurate estimation.
Shipping
Shipping is included with your purchase.
Shipping to Canada and USA: 7-10 business days
Shipping internationally: 10-15 business days
Returns
Unfortunately, we do no accept returns at this time. If you have any doubts prior to purchasing we will work with you attentively to find the best option for you in terms of size, material, finish or any other inquiry. Please contact us at info@trankarovbijoux.com
Exchanges
Exchanges for bespoke creations are not possible. If you have any doubts prior to purchasing we will work with you attentively to find the best option for you in terms of size, material, finish or any other inquiry. Please contact us at info@trankarovbijoux.com
Duties & Taxes
Unfortunately, we cannot guarantee the amount, if any, in duties and taxes which the country of destination will require. However, please be advised that in most countries, handmade products are exempt from such fees.
We are currently working on being able to offer customers the possibility to calculate duties and taxes prior to checkout.
Payment method
At this time, we only accept payments through interac transfer or Paypal through info@trankarovbijoux.com.
We are working on being able to provide more efficient checkout by credit and debit card on our website in the near future.